Case guide
Uber or Lyft Crash? Whose Insurance Applies
After an Uber or Lyft crash, the insurance that applies depends on what the driver’s app was doing. See the three app periods and the rules in four states.
Updated Oct 6, 202642 sources
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Updated Oct 6, 202642 sources
This may apply to you if
- Describe the crash, date, location and your role.
- Bring injury, care, car damage and work-loss records you have.
- Show policy papers, claim notices and any offer or signed agreement.
The short answer
- Which insurance applies after an Uber or Lyft crash?
- It depends on what the driver’s app was doing at the time of the crash. When the app is off, the driver’s own policy applies. When the app is on, Uber’s or Lyft’s coverage can apply. The amount goes up once the driver accepts a ride. [23]
- What rideshare insurance does California require?
- California law sets the coverage for each period. It is far higher once a driver accepts a ride. While a rider is in the car, the company must also pay for harm from a driver with no insurance or too little. [24]
- What rideshare insurance does Texas require?
- Texas law sets two levels. Lower limits apply while the driver waits for a ride. A higher limit applies from when the driver accepts a ride until the last rider gets out. [25]
- What rideshare insurance does Florida require?
- Florida law sets two levels. While the driver waits, the policy must have PIP, short for personal injury protection. It must also have the uninsured motorist coverage that state law calls for. The limit is much higher during a ride. [26]
What rules a case out
Not covered by this case
- This page covers California, Texas, Florida and New York. Other states have their own rules.
- It does not cover assault by a rideshare driver, or trips that start in New York City.
The process
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Which insurance applies after an Uber or Lyft crash?
It depends on what the driver’s app was doing at the time of the crash. When the app is off, the driver’s own policy applies. When the app is on, Uber’s or Lyft’s coverage can apply. The amount goes up once the driver accepts a ride.
There are three periods. In period 1, the app is on and the driver is waiting for a ride. In period 2, the driver has accepted a ride and is on the way. In period 3, the rider is in the car until they get out.
While the driver waits, Uber says it covers harm the driver causes to others. Its limits are at least $50,000 per person and $100,000 per crash for injuries, and $25,000 for property damage. Some states require more.
Source: Uber: Insurance for rideshare trips · as of Oct 5, 2026
From the time a driver accepts a ride, Uber says it has at least $1,000,000 for injuries and damage to riders and others in a crash the driver caused.
Source: Uber: Insurance for rideshare trips · as of Oct 5, 2026
Lyft says it has at least $1,000,000 in most places during a ride. It lists some states where limits are lower.
Source: Lyft: Insurance resources for drivers · as of Oct 5, 2026
Lyft says most personal car policies do not cover a driver while they drive with Lyft. Texas, Florida and New York law let a personal insurer leave out rideshare driving.
I was a rider, another driver or on foot. What should I do?
Get help for anyone who is hurt. Ask the driver for their name, insurance and plate number, and whether their app was on. Then tell your own insurer about the crash.
State laws require drivers in a crash to share their name and plate or license details. Texas and New York law also require the name of their insurer.
Uber says its coverage during a trip pays for harm to riders and others when the Uber driver is at fault. For a crash caused by a driver with no insurance or too little, Uber says it carries coverage only in states where the law requires it. It says riders may also have coverage through their own policy.
Uber’s insurance page has separate links for riders and for other people to report a crash.
Texas’s insurance department suggests photos of the cars, plates and damage.
We also suggest keeping your trip receipt and the names of any witnesses.
Where can I get help if an insurer will not pay?
Your state’s insurance department takes complaints about insurers. You can call or file online.
Texas: call 800-252-3439. California: call 1-800-927-4357. Florida: call 1-877-693-5236. New York: file a complaint online with the Department of Financial Services. In another state, the NAIC lists each insurance department.
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Register your interestSources
- NAIC: A Consumer’s Guide to Auto InsuranceNAIC: A Consumer’s Guide to Auto Insurance
- California Department of Insurance: automobile insuranceCalifornia Department of Insurance: automobile insurance · regulator
- California Department of Insurance: So You’ve Had an Accident, What’s Next?California Department of Insurance: So You’ve Had an Accident, What’s Next? · regulator
- California Courts: personal injury and property damageCalifornia Courts: personal injury and property damage · court
- California Courts: before you sue someoneCalifornia Courts: before you sue someone · court
- California Courts: statute of limitationsCalifornia Courts: statute of limitations · court
- New York Legislature: CPLR1411 damages and claimant faultNew York Legislature: CPLR1411 damages and claimant fault · regulator
- CDC: symptoms of mild TBI and concussionCDC: symptoms of mild TBI and concussion · regulator
- CDC: what to do after mild TBI or concussionCDC: what to do after mild TBI or concussion · regulator
- Nelson et al.: original TRACK-TBI recovery cohort, JAMA Neurology2019Nelson et al.: original TRACK-TBI recovery cohort, JAMA Neurology2019 · study
- ABA Model Rule1.5: feesABA Model Rule1.5: fees
- HHS: individual access to health informationHHS: individual access to health information · regulator
- NHTSA Opens Wave of Vehicle Safety Investigations in 2026nhtsa.gov · Mar 4, 2026 · regulator
- NHTSA Opens Multiple Vehicle Safety Investigations in Early 2026nhtsa.gov · Mar 4, 2026 · regulator
- NHTSA Opens Investigation into FSD Collisions in Reduced Visibility Conditionsnhtsa.gov · Mar 18, 2026 · regulator
- NHTSA Opens Multiple New Vehicle Safety Investigationsnhtsa.gov · Mar 18, 2026 · regulator
- NHTSA Opens Wave of Vehicle Safety Investigations in 2026nhtsa.gov · Jul 6, 2026 · regulator
- NHTSA Opens Nine New Vehicle Safety Investigationsnhtsa.gov · Jul 13, 2026 · regulator
- NHTSA Opens Multiple New Vehicle Safety Investigationsnhtsa.gov · Jul 13, 2026 · regulator
- NHTSA Opens New Investigations Into Brake and Engine Failuresnhtsa.gov · Aug 24, 2026 · regulator
- NHTSA Opens Several New Vehicle Safety Investigationsnhtsa.gov · Aug 24, 2026 · regulator
- NHTSA Opens Investigation Into FSD Collisions Amid Wave of 2026 Vehicle Safety Probesnhtsa.gov · Mar 18, 2026 · regulator
- California Public Utilities Commission: Insurance requirements for TNCs
- California Public Utilities Code § 5433
- Texas Insurance Code ch. 1954
- Florida Statutes § 627.748 (2026)
- New York DFS: Ride sharing (TNC) FAQs
- Texas Department of Insurance: Dealing with the other driver’s insurance
- Lyft: Insurance resources for driversLyft: Insurance resources for drivers
- Uber: Insurance for rideshare tripsUber: Insurance for rideshare trips
- New York Vehicle and Traffic Law § 1693New York Vehicle and Traffic Law § 1693 · regulator
- California SB 371 (2025)California SB 371 (2025) · regulator
- California AB 1340 (2025): bill statusCalifornia AB 1340 (2025): bill status · regulator
- New York Vehicle and Traffic Law § 1691New York Vehicle and Traffic Law § 1691 · regulator
- Texas Transportation Code ch. 550Texas Transportation Code ch. 550 · regulator
- Florida Statutes § 316.062 (2026)Florida Statutes § 316.062 (2026) · regulator
- New York Vehicle and Traffic Law § 600New York Vehicle and Traffic Law § 600 · regulator
- Texas Department of Insurance: Tips after a wreckTexas Department of Insurance: Tips after a wreck · regulator
- New York DFS: File a complaintNew York DFS: File a complaint · regulator
- NAIC: State insurance departmentsNAIC: State insurance departments
- Texas Department of Insurance: Auto insurance guideTexas Department of Insurance: Auto insurance guide · regulator
- Florida Department of Financial Services: Personal auto insurance overviewFlorida Department of Financial Services: Personal auto insurance overview
Checked against 36 primary sources by People's Justice editors · Updated
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