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AI chatbot lawsuits after suicide or self-harm: who may qualify Updates
Updated Oct 5, 2026
Families who lost someone to suicide may have a claim if they believe an AI chatbot played a part. So may people hurt by self-harm.
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No source-linked updates are available here yet. The case guide has the current information and eligibility details.
Sources
- Order Re: Petition for Coordination, ChatGPT Product Liability Cases, JCCP No. 5431 (Super. Ct. S.F. County, Feb. 3, 2026, Hon. Stephen M. Murphy)JCCP 5431 coordination order · court
- Judicial Council of California, Civil Case Coordination Proceeding (JCCP) Log, 2018 to present (entry for JCCP 5431)Judicial Council JCCP log · court
- Garcia v. Character Technologies, Inc., No. 6:24-cv-1903-ACC-UAM (M.D. Fla.), Order on Motions to Dismiss, Doc. 115 (signed May 20, 2025; filed May 21, 2025)Garcia order on motions to dismiss · court
- Garcia v. Character Technologies, Inc., Notice of Resolution, Doc. 242 (Jan. 7, 2026)Garcia notice of resolution · court
- Garcia v. Character Technologies, Inc., Order Dismissing Case, Doc. 244 (Jan. 7, 2026)Garcia dismissal order · court
- CourtListener docket, Garcia v. Character Technologies, Inc., 6:24-cv-01903 (M.D. Fla.)Garcia docket · court
- A.F., on behalf of J.F., et al. v. Character Technologies, Inc., No. 2:24-cv-01014 (E.D. Tex.), Complaint, Doc. 1 (Dec. 9, 2024)A.F. complaint (E.D. Tex.) · court
- A.F. v. Character Technologies, Inc., Joint Motion to Stay All Deadlines and Notice of Settlement, Doc. 106 (Jan. 6, 2026)A.F. notice of settlement · court
- CourtListener docket, A.F. v. Character Technologies, Inc., 2:24-cv-01014 (E.D. Tex.)A.F. docket · court
- Montoya v. Character Technologies, Inc., No. 1:25-cv-02907 (D. Colo.), Unopposed Joint Motion to Stay, Doc. 31 (Jan. 6, 2026)Montoya joint motion to stay · court
- Montoya v. Character Technologies, Inc., Joint Status Report, Doc. 34 (Apr. 2, 2026)Montoya status report · court
- CourtListener docket, E.S. v. Character Technologies, Inc., 1:25-cv-02906 (D. Colo.)E.S. docket (D. Colo.) · court
- Fox v. OpenAI, Inc., et al., No. 25STCV32379 (Super. Ct. L.A. County), Amended Complaint (dated Nov. 6, 2025)Fox amended complaint
- FTC press release: FTC Launches Inquiry into AI Chatbots Acting as Companions (Sept. 11, 2025)FTC 6(b) inquiry · regulator
- California SB 243 (2025), Companion chatbots, chaptered text (Bus. & Prof. Code §§ 22601-22606)California SB 243 text · regulator
- California SB 243 (2025) bill statusSB 243 status · regulator
- Cal. Code Civ. Proc. § 335.1Cal. CCP § 335.1 · regulator
- Cal. Code Civ. Proc. § 352Cal. CCP § 352 · regulator
- Cal. Code Civ. Proc. § 377.60Cal. CCP § 377.60 · regulator
- Cal. Bus. & Prof. Code § 6147 (contingency fee contracts)Cal. B&P § 6147 · regulator
- Cal. Prob. Code § 873 (digital assets: user direction)Cal. Prob. Code § 873 · regulator
- Cal. Prob. Code § 876 (disclosure of a deceased user's communications)Cal. Prob. Code § 876 · regulator
- HHS: Your Medical RecordsHHS: Your Medical Records · regulator
- S.D.N.Y. Pro Se FAQ: How long do I have to file my complaint (statute of limitations)?SDNY: filing time limits · court
- 988 Suicide & Crisis Lifeline (988lifeline.org)988 Lifeline
- 988 Lifeline: 988 Lifeline Chat FAQ988 Lifeline Chat
- Recommendations for Reporting on Suicide (SAVE and partners; reportingonsuicide.org)Recommendations for Reporting on Suicide
- SAVE: Media recommendations for responsible coverageSAVE media recommendations
- AFSP: Guidelines for Ethically Reporting on SuicideAFSP ethical reporting guidelines
- AFSP: Practical Information for Immediately After a LossAFSP: after a loss
- OpenAI: Helping people when they need it most (Aug. 26, 2025)OpenAI statement, Aug. 2025
- OpenAI: Introducing parental controls (Sept. 29, 2025; updated July 13, 2026)OpenAI statement, Sept. 2025
- OpenAI: Strengthening ChatGPT's responses in sensitive conversations (Oct. 27, 2025)OpenAI statement, Oct. 2025
- OpenAI: Our approach to mental health-related litigation (Nov. 25, 2025; updated Dec. 17, 2025)OpenAI litigation statement
- OpenAI Help Center: Exporting your ChatGPT history and dataOpenAI Help: data export
- Character.AI: Taking Bold Steps to Keep Teen Users Safe on Character.AI (Oct. 29, 2025)Character.AI statement, Oct. 2025
- McBain RK et al. Evaluation of Alignment Between Large Language Models and Expert Clinicians in Suicide Risk Assessment. Psychiatric Services 2025;76(11):944-950 (PubMed 41174947)McBain et al., Psychiatric Services 2025 · study
- Diel A et al. A scoping review on the mental health harms of LLM-based chatbots. NPJ Digital Medicine 2026;9(1):644 (PubMed 42624944)Diel et al., NPJ Digital Medicine 2026 · study
Want the complete picture?
Read the case guide for eligibility, evidence and your next steps.