Nursing Home Abuse & Elder Abuse Lawsuit in New Hampshire

Nursing home abuse encompasses physical abuse (hitting, inappropriate restraint), sexual abuse, emotional or psychological abuse (threats, humiliation, isolation), financial exploitation, and neglect. Neglect — the failure to provide adequate food, water, hygiene, medical care, and supervision — is the most common form. Under OBRA 87, any nursing home receiving Medicare or Medicaid funding must provide care that attains or maintains each resident's highest practicable well-being. Failure to meet this standard, when it causes harm, constitutes actionable negligence. Many states also have specific elder abuse statutes providing enhanced remedies including punitive damages and attorney's fees.

Warning signs include: unexplained bruises, cuts, burns, or fractures; bedsores (pressure ulcers), particularly Stage 3 or Stage 4; significant unexplained weight loss; poor hygiene, soiled bedding, or unwashed clothing; dehydration symptoms (dry mouth, sunken eyes, dark urine); sudden behavioral changes (withdrawal, anxiety, fearfulness); a resident who appears frightened around specific staff; unexplained financial transactions or missing valuables; frequent preventable falls; untreated medical conditions or infections; and staff who seem evasive or prevent family from seeing the resident alone. If you observe any of these signs, document them and contact an elder abuse attorney immediately.

You can report nursing home abuse to multiple agencies. The Long-Term Care Ombudsman program in every state investigates complaints about nursing homes and assisted living facilities — contact information is available through the Eldercare Locator (eldercare.acl.gov). Adult Protective Services (APS) investigates reports of elder abuse, neglect, and exploitation for community-dwelling and facility-based adults. The state health department's survey agency investigates regulatory complaints and can conduct unannounced inspections. For physical or sexual abuse, contact local law enforcement — criminal charges can be filed against individual abusers and provide powerful corroborating evidence for civil claims.

Yes. Family members can bring civil claims against nursing homes in several capacities. If the resident is alive but incapacitated, a court-appointed guardian or holder of a durable power of attorney for healthcare can file suit on the resident's behalf. If the resident has died, authorized family members can bring a wrongful death claim and, in states that allow it, a survival action that recovers the resident's own pain and suffering damages. In financial exploitation cases, the resident or legal representative can sue to recover misappropriated assets. Many states also allow family members to assert claims for their own emotional distress in cases of egregious abuse or neglect.

Damages in nursing home abuse cases include: economic damages (medical expenses, hospitalization costs, costs of alternative care placement, and funeral expenses in wrongful death cases); non-economic damages (pain and suffering, emotional distress, loss of dignity, loss of enjoyment of life); and in cases of egregious willful or reckless misconduct, punitive damages designed to punish the facility and deter future abuse. Several state elder abuse statutes — particularly California's Elder Abuse and Dependent Adult Civil Protection Act and Florida's Adult Protective Services Act — provide enhanced remedies not available in general negligence, including attorney's fees and survival action pain and suffering recovery.

Enforceability of arbitration clauses in nursing home admission contracts is a complex and evolving area of law. Federal law prohibits nursing homes from conditioning admission on signing an arbitration agreement. Some courts have refused to enforce these clauses where: the resident lacked cognitive capacity at the time of signing; the clause was signed by a family member who did not hold the legal authority to waive the resident's right to jury trial; the clause is substantively unconscionable; or the clause fails to meet state-specific requirements. California, Florida, and Illinois have specific statutory requirements for elder care arbitration agreements. Never assume an arbitration clause is enforceable — have an attorney review it.

Yes. OBRA 87 requires nursing homes to maintain sufficient staffing to meet each resident's care needs. A 2024 CMS final rule established minimum staffing standards of 3.48 total nurse hours per resident day. When understaffing causes a resident to go unturned (developing bedsores), unassisted (resulting in falls), or medically unmonitored (leading to preventable deterioration), the facility can be held directly liable. Payroll-based journal staffing data published by CMS and obtainable through litigation subpoenas can prove chronic staffing deficiencies dating back months or years. Prior CMS deficiency citations for understaffing (F-tag 725) are particularly powerful evidence.

Photograph all visible injuries immediately, noting the date, time, and body location. Keep a written log of the resident's condition during every visit, including staff interactions, physical observations, and the resident's own statements. Request complete medical records in writing — the facility must produce them within 24 hours during the stay and within 2 working days of discharge under federal law. Obtain names and contact information of other residents and family members who may have witnessed conditions or staff conduct. Request the facility's state inspection reports through the CMS Care Compare website. Save all written communications with the facility. An attorney can obtain additional evidence through subpoena — staffing records, incident reports, surveillance footage, and staff training records.

OBRA 87 — the Omnibus Budget Reconciliation Act of 1987 — is the federal law that established comprehensive nursing home reform requirements for facilities receiving Medicare or Medicaid funding. It created the Residents' Bill of Rights, mandated individualized care planning, prohibited unnecessary physical and chemical restraints, and established the survey and certification inspection process administered by CMS. In litigation, OBRA 87 is significant because its violation establishes a departure from the standard of care. F-tag deficiency citations issued during CMS inspections — particularly for F600 (abuse/neglect), F684 (quality of care), F689 (accidents/falls), and F725 (staffing) — are documentary evidence that the facility failed to meet federally mandated standards.

CMS publishes a one-to-five-star overall quality rating for every Medicare and Medicaid certified nursing home on the Care Compare website (medicare.gov/care-compare). The rating combines three components weighted separately: health inspection history (most heavily weighted), staffing levels, and quality measures. A one-star or two-star facility has performance significantly below the national average. In litigation, the star rating history and underlying inspection reports are powerful contextual evidence. Specific F-tag deficiency citations from prior surveys — particularly repeated citations in areas of staffing, resident care, and abuse prevention — demonstrate a pattern of institutional negligence that strengthens both negligence and punitive damage claims.

The statute of limitations for nursing home abuse claims is typically 2-3 years under general negligence law, but specific elder abuse statutes in many states may provide different time periods or accrual rules. In states like California, the elder abuse statute SOL begins on the date the plaintiff discovered or reasonably should have discovered the abuse — potentially extending the deadline in concealment cases. For wrongful death claims, the SOL typically runs from the date of death. Government-owned facilities may require notice under a government tort claims act within as few as 6 months of the incident. The complexity of these rules makes early consultation with an elder abuse attorney essential.

Yes. The majority of nursing home abuse and neglect claims are resolved through settlement before trial. Nursing home chains and their liability insurers typically have structured settlement authority processes, and mediation is commonly used to resolve cases. Settlements are often confidential. Cases with strong documentation — particularly those involving regulatory violations, prior CMS deficiency citations for similar issues, and credible expert testimony — tend to settle at higher values and earlier in the litigation. Cases that do go to verdict can produce substantial jury awards, including punitive damages in egregious cases, which influences the settlement calculus for facilities with exposure across multiple similar claims.